Back to AiTM

Refund Policy

Last updated September 19, 2026

30-day money-back guarantee

  • COAB Solution private limited offers a full refund when requested within 30 days of the original purchase date. This applies to initial Pro purchases and renewal payments, subject to rights that applicable law may provide in addition to this policy.

How to request a refund

  • Visit https://paddle.net and use the transaction lookup to request a refund within 30 days of the charge. Paddle.com is our online reseller and Merchant of Record, and processes payment-related customer service inquiries, refund requests, and returns.
  • Use the email address and transaction details from your Paddle receipt. You may also contact COAB Solution private limited through the support address listed on the AiTM site if you need help locating a purchase.

Subscriptions and cancellation

  • Canceling a subscription prevents future renewal charges but does not automatically create a refund. Submit a separate refund request through Paddle within 30 days of the relevant charge.
  • After cancellation, Pro access continues through the recorded paid period unless the purchase is refunded. A completed refund may end access associated with that payment.

Processing

  • Approved refunds are returned by Paddle to the original payment method. The time needed for funds to appear depends on the payment method and financial institution.